Return and refund policy.
This is a sample page.
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.
Bio
GonçaloGil
Internationally acclaimed Portuguese illusionist, recognised for his elegance, technical precision and distinctive stage presence.
The art of the impossible,
shaped by technique,
presence and mystery.
Gonçalo Gil is a professional magician and one of the most highly decorated of his generation, having gained recognition at a number of leading international competitions.
In 2024, he was awarded the title of European Magic Champion, one of the most prestigious honours in the field, cementing his position on the international stage of contemporary magic.His work has been showcased in numerous countries, with regular performances at festivals, galas and highly prestigious events, before discerning audiences across different cultural contexts. Of particular note is his appearance in Las Vegas on the television programme “Penn & Teller: Fool Us”.
Alongside this, he is the founder of the Porto School of Magic, established in 2011, and of Gee Magic, a brand dedicated to developing original effects used by professionals worldwide.
Gonçalo Gil is also the founder of the Maia International Magic Festival, which brings the world’s most renowned magicians to Portugal.
A career shaped by rigour
International competition brought recognition, but above all method, rigour and exposure to different ways of thinking about magic. That journey helped Gonçalo Gil consolidate his own approach: less focused on the effect for its own sake, and more centred on rhythm, reading the audience and creating moments that remain after the show.
Each performance is born from study, repetition and detail. What the audience perceives as natural is the result of a demanding process, where nothing is left to chance.
Magic does not happen only in the moment of surprise. It also lives in the silences, the pauses, the tension created before the impossible, and in the way each moment is guided.
Each performance depends on the relationship created with those watching. Reading the room, sensing the right timing and engaging the audience are an essential part of the experience.
AWARD-WINNING JOURNEY
Awards and Accolades
A career marked by national and international accolades, which reflect the consistency, development and recognition of Gonçalo Gil’s work in the world of magic.
2025
1st PRIZE GOLDEN CAT
Bulgary
2024
FISM EUROPEAN CHAMPION OF MAGIC
Italy
2024
PORTUGUESE MAGICIAN OF THE YEAR
Portuguese Association of Magic
2024
L’HÉRITIER DE l’ILLUSION
Paris
2023
1st French National Prize
FFAP French National Congress
2023
3rd Prize “Masters Of Magic”
Italy
2023
1st Prize Arzilli Trophy
San Marino
Contacts
Let's make something
impossible?
Proposal requests, private events, corporate events, television, galas and bespoke experiences.
Tell me what you have in mind
Please indicate the type of event, the expected date, the location, the approximate number of guests and the desired format.
Contacts
Email: info@goncalogil.comPhone: +351 916 311 469
Home
Gonçalo Gil
Multi Award Winning Magician
Gonçalo Gil is a professional Portuguese magician and one of the most award-winning of his generation
Exclusive Performance
Porto — Tales of Illusion
Designed for a limited audience, this exclusive performance takes guests on a journey into the extraordinary. Through illusion, sleight of hand, mystery and moments that challenge perception, every detail is carefully crafted to create an immersive, sophisticated and memorable experience.
Gonçalo Gil is a Portuguese illusionist with international recognition, known for the elegant way he transforms the impossible into an intimate, sophisticated and memorable experience.European Champion of Magic 2024 and Portuguese Illusionist of the Year, he presents his work on stage, at exclusive events and in television formats, both in Portugal and internationally.
2025
Winner of the 1st Golden Cat Award – Bulgaria
2024
European Champion of Magic
2024
Portuguese Illusionist of the Year
2011
Founder of Escola de Magia do Porto
Selected Clients
Universes of Illusion
The Art of Creating the Impossible
01
Excellence Without Compromise
Every detail is thought through to the highest standard. From the creation of the effects to the pace of the performance, everything is carefully designed to provide an elegant, sophisticated and utterly unforgettable experience.
02
Experiences that linger
The real magic doesn’t end when the show is over. Every performance is designed to surprise, captivate and create moments that will be remembered long after the final round of applause.
03
International Recognition
With national and international accolades, including the title of European Magic Champion, Gonçalo Gil presents a body of work recognised by the industry’s most discerning professionals and by audiences around the world.
Create an impossible moment to remember
Privacy policy
Privacy Policy
1. Who we are
The address of our website is: https://www.goncalogil.com.
The controller responsible for the personal data collected through this website is:
Gonçalo Gil — Professional Illusionist
Email: info@goncalogil.com
Website: www.goncalogil.com
2. What personal data we collect and why
2.1 Contact form
When you fill in the contact form, your name, email address and the message submitted are collected. This data is used exclusively to respond to your request for information or proposal and is retained for 12 months for customer support purposes. It is not used for marketing purposes.
2.2 Comments
When visitors leave comments on the website, the data shown in the comments form is stored, as well as the visitor’s IP address and browser user agent string, to help detect spam. An anonymised string created from the email address, also known as a hash, may be sent to the Gravatar service to check whether it is being used. Gravatar’s privacy policy is available at: https://automattic.com/privacy/. After the comment is approved, the profile picture becomes publicly visible in the context of the comment.
2.3 Media
When uploading images to the website, you should avoid uploading images with embedded location data, such as EXIF GPS. Visitors may download and extract location data from images on the website.
2.4 Ticket purchases
When you purchase tickets for performances, the data required to complete the purchase is collected: name, email address, billing details and payment information. Payment data is processed securely through certified platforms, such as PayPal, Stripe and/or Ifthenpay/Multibanco, and is not stored on our servers. Transaction records are retained for the legally required period for tax and accounting purposes, namely 10 years.
2.5 Cookies
This website uses cookies to ensure its proper functioning. Specifically:
- If you leave a comment, you may choose to save your name, email address and website in cookies for convenience. These cookies will last for one year.
- When visiting the login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
- When you log in, cookies will be set to save your login information and screen display choices. Login cookies last for one year. If you select “Remember me”, your login will persist for two weeks. When you log out, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser, containing only the ID of the edited content. It expires after 1 day.
2.6 Embedded content from other websites
Articles and pages on this website may include embedded content, such as YouTube videos, images or articles. Embedded content from other websites behaves in the same way as if the user had visited those websites directly. These websites may collect data, use cookies, embed third-party tracking and monitor interactions, including when the user has an account and is logged in to those services.
2.7 Analytics data
This website may use traffic analytics tools to monitor performance and improve the browsing experience. This data is collected in an aggregated and anonymous form. If specific analytics plugins are installed, this section will be updated accordingly.
3. Who we share your data with
Your personal data is not sold or transferred to third parties for commercial purposes. It may be shared with the following service providers, strictly within the scope of their functions:
- PayPal — payment processing: privacy policy
- Stripe — payment processing: privacy policy
- Ifthenpay — Multibanco payment processing: privacy policy
- YouTube (Google) — embedded videos: privacy policy
- Google Fonts — web typography: privacy policy
- Gravatar (Automattic) — profile images in comments: privacy policy
If you request a password reset, your IP address will be included in the reset email.
4. Where your data is sent
Some of the third-party services used on this website, namely YouTube/Google and Stripe, transfer data to servers located outside the European Union, including the United States of America. These transfers are carried out under legal mechanisms approved by the European Commission, such as Standard Contractual Clauses or the EU-US Data Privacy Framework.
Visitor comments may be checked through an automated spam detection service.
5. Embedded third-party services
5.1 YouTube
This website uses YouTube plugins, operated by Google, YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When visiting a page with an embedded YouTube video, a connection is established with YouTube’s servers, which are informed that our page has been visited. If the user is logged in to their YouTube account, this service may associate browsing behaviour directly with their personal profile. To avoid this association, the user should log out of their YouTube account before visiting the website. More information is available at: https://policies.google.com/privacy.
5.2 Google Web Fonts
To ensure consistent typography, this website uses Google Web Fonts. When opening a page, the browser loads the required fonts from Google servers, which are made aware of the user’s IP address. The use of Google Fonts is based on the interest of providing a coherent and visually refined presentation of the website, constituting a legitimate interest under Article 6(1)(f) of the GDPR. More information is available at: https://developers.google.com/fonts/faq and https://policies.google.com/privacy.
6. How long we retain your data
Personal data is retained only for the time necessary for the purpose for which it was collected:
- Contact form data: 12 months after the last contact.
- Comments and metadata: retained indefinitely in order to recognise and automatically approve subsequent comments.
- Purchase and billing records: 10 years, in accordance with legal tax and accounting obligations.
- Analytics data: 1 year.
For users registered on the website, the personal data in their profile is retained for as long as the account remains active. All users can view, edit or delete their personal information at any time, except for their username. Website administrators can also view and edit that information.
7. What rights you have over your data
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Access: request an export file of the personal data held about you.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request that data be deleted, also known as the “right to be forgotten”, except for data that must be retained for administrative, legal or security reasons.
- Restriction of processing: restrict the processing of your data in certain circumstances.
- Objection: object to processing based on legitimate interest.
- Portability: receive your data in a structured, machine-readable format.
- Withdrawal of consent: withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us at info@goncalogil.com.
You also have the right to lodge a complaint with the competent supervisory authority in Portugal: Comissão Nacional de Proteção de Dados (CNPD) — www.cnpd.pt.
8. How your data is protected
Appropriate technical and organisational measures are adopted to protect users’ personal data against unauthorised access, loss, destruction or alteration. The website uses a secure connection, HTTPS/SSL, and payment data is processed exclusively through certified platforms that comply with the PCI-DSS standard.
9. Contact information
For any question related to privacy or data protection, you may contact us through:
Gonçalo Gil
Email: info@goncalogil.com
Website: www.goncalogil.com
10. Changes to this policy
We reserve the right to update this privacy policy whenever necessary. Any relevant change will be communicated on this page, with an indication of the update date. We recommend checking this page periodically.